Frequently Asked Questions

What if I want stay for more or less than seven days at a timeshare?

Only timeshares that are reserved in one-week intervals may be rented at this time. You may rent multiple timeshare weeks that are in consecutive or concurrent weeks but these will be treated as separate orders.

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Why can’t I change the check out date?

Only timeshares that are reserved in one-week intervals may be rented at this time. If you would like change the check out date, you must change the check in date to be seven days from your desired check out date.

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How should I search if my dates are flexible?

You will quickly and easily find the best values on resort rentals by entering the widest date range possible. If you do not enter any dates in a rental search you will get search results with the maximum number of available rentals in that location sorted by the lowest price.

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What is the difference between the resort type "Near Disney" and the resort company "Disney" when searching for a timeshare?

When searching for the resort type "Near Disney", you will find resorts owned by different companies near Disney theme parks. When searching for resorts by the company "Disney", you will only find resorts that are owned by The Walt Disney Company and are typically located within the Disney theme parks.

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Where do these timeshare rentals come from?

The timeshare rentals that are available for rent on Weekly Timeshare Rentals are posted by timeshare owners who wish to rent their timeshare units. Weekly Timeshare Rentals is not a travel agent or timeshare broker and we don’t own the units you rent on our site. We started Weekly Timeshare Rentals to provide an active marketplace for timeshare owners to rent their units to the general public while Weekly Timeshare Rentals manages the transaction and payment on behalf of the renter and owner. If you are a timeshare owner who would like to list your timeshare for rent, click here or call 1-888-910-4367

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Are there any guarantees?

Yes! Once your order is confirmed by the owner, we guarantee your reservation confirmation will be authentic and arrive in time for you to go on vacation. To learn more, read about our Worry-Free Guarantee.

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How can I create an account with Weekly Timeshare Rentals?

A Weekly Timeshare Rentals account is not required to search for resort rentals. An account is required to complete a rental order or list your timeshare unit for rent. An owner or renter can create an account by clicking the "Sign Up" link at the top of any page where you must provide your name, email address, and phone number - or the account will be created as part of the rental or listing process. Creating an account on Weekly Timeshare Rentals is free and easy!

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How do I sign into Weekly Timeshare Rentals?

You can sign in by clicking here or the "Sign In" link at the top of any page. Once you sign in to Weekly Timeshare Rentals, you will permanently be signed in until you hit “Sign out” or delete your browser’s cookies.

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What if I forgot my password?

Your password can be emailed to you by clicking here.

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How do I change my password?

Passwords must be at least 6 characters long. You can change your password by signing into Weekly Timeshare Rentals and clicking on My Account and then the “Change Password” link. You will then be asked to provide your current password, and then to type your new password. Once you hit "save" your new password will be saved.

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How do I list my timeshare for rent?

It only takes 5 minutes to list your timeshare unit for rent; however, Weekly Timeshare Rentals does require that you have a booked timeshare week in order to list it. Thus, you should first book your timeshare unit - whether it is a points, floating, or fixed week timeshare unit, then click here to list your timeshare week for rent. Click these links for information on suggestions to determine and book popular resort weeks and seasons and more detailed instructions on how to rent your timeshare week.

You can also call our support representatives at 1-888-910-4367 to list your timeshare unit over the phone.

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Why don’t you sometimes display room views or room types?

Room views (e.g. ocean front, garden view, golf course view, etc.) and room types (e.g. studio, 2 bedrooms, 3 bedrooms etc.) vary between resorts. Some resort companies will offer only one room type and/or view while others will offer many room types and views. Weekly Timeshare Rentals lists only the room views and types available at a specific resort. Please notify us at support@weeklytimesharerentals.com if you see any resort information that does not appear to be accurate.

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Does Weekly Timeshare Rentals protect my privacy?

Yes, Weekly Timeshare Rentals works hard to protect your privacy and personal information. You can find the details in Weekly Timeshare Rentals’s privacy policy here.

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Where can I find Weekly Timeshare Rentals’s terms of service?

Weekly Timeshare Rentals’s terms of service can be found here.

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Why do you ask for my contact information when signing up?

Weekly Timeshare Rentals is committed to getting owner acceptance of rental orders within 48 hours and processing the complete order as soon as possible. Thus, we require customers to provide their email and contact information so that we can quickly process transactions, send out order confirmations quickly and provide great customer service.

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Are taxes included in the price?

Yes, taxes are included in the prices. Weekly Timeshare Rentals is a marketplace where rental prices are established by the timeshare owner. As such, owners are responsible for any and all applicable international, state, or local taxes in connection with rentals.

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What are the taxes and fees when booking?

Taxes are the responsibility of the owner and the service fee from Weekly Timeshare Rentals covers the entire cost of processing the rental transaction including itinerary confirmation and all credit card transaction fees. It also provides for the Weekly Timeshare Rentals Worry-Free Guarantee (details here).

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What does travel insurance cover?

Weekly Timeshare Rentals offers a travel insurance package available from VacationGuard, Inc. – an industry leader in insuring traveler’s vacations. The $69 package covers costs incurred by the traveler due to flight delays and cancellations, health issues that force travel to be cancelled, and damage protection at the resort due to accidents. Upon the purchase of this package you will receive a Certificate directly from VacationGuard that provides all of the details of what is covered, what is excluded and how to process claims. A summary of what is covered follows:

• Trip Cancellation & Interruption
• Trip Delay benefits if flying or driving
• Medical Expense for Injury & Sickness
• Lost, Stolen, or Delayed Baggage
• Travel Assistance Protection, Worldwide
• Coverage for Hurricanes, snowstorms & wildfires
• Protections for Job Loss and other perils
• Emergency Medical Evacuation & Repatriation
• Accidental Damage to your Rental unit
• Customized travel plans built for your trip needs

More information about what is offered is available by calling VacationGuard at 1-866-314-9480 or visiting their web site at www.Vacationguard.com.

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How can I update my account information?

Your account information can be updated in the My Account area. Sign into Weekly Timeshare Rentals and click on the “My Account” link at the bottom of the page

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Who is Weekly Timeshare Rentals?

Weekly Timeshare Rentals was started in 2009 to create a great website where people can book vacation rentals at exclusive resorts – often at prices 30-50% less than what hotels charge. Learn more by clicking here

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What if I did not receive a confirmation for my rental?

The owner must confirm your rental request within 48 hours of your order being submitted for the transaction to be finalized. If the other party does not confirm the rental request within 48 hours, then the rental is canceled. You will be emailed once the rental has been confirmed or canceled, either way.

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Can I cancel a rental agreement?

If you must cancel a rental request before it is confirmed by the owner, please contact us. Weekly Timeshare Rentals will ensure your rental is canceled in a manner that is fair to both parties. Rental requests cannot be canceled after a confirmation is completed.

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In the event that the resort company cancels my rented timeshare, will I get a refund?

In the event that your timeshare acquired through renting is canceled due to unforeseen circumstances that are out of your control, Weekly Timeshare Rentals will compensate you for your lost timeshare rental.

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What should I do if I receive the wrong rental confirmation?

If you receive the wrong rental confirmation, please contact Weekly Timeshare Rentals by clicking here.

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What is a confirmed rental?

A confirmed rental is made when both parties agree to the rental transaction either on the Weekly Timeshare Rentals site or via the Weekly Timeshare Rentals email notifications.

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How do I rent a timeshare on Weekly Timeshare Rentals?

First, find the resort you’re looking for or browse hundreds of resorts using our search features on the home page. Search by location and view all the available listings on the search results page. Once you’ve found the dates and timeshare you’d like to rent, get the rental started by booking it online. At this time, we’ll contact the owner directly to confirm the unit’s availability and get confirmation within 48 hours of our notification. We will authorize but not charge your credit card at this time. Once the rental request is confirmed, the owner will be asked to email your itinerary to Weekly Timeshare Rentals. We will email the itinerary to you, at which time your credit card will be charged.

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As a renter, am I responsible for damages to a unit I rent?

Yes, you must agree to our Terms of Service (TOS), which requires you to abide by the rules and regulations of the resort you visit, including the acceptance of responsibility for any damages you cause. We do offer travel insurance for a flat fee of $69 that includes accidental damage protection up to $2000. Renters who are concerned about accidental damages are strongly encouraged to acquire this coverage.

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Do I ever need to contact the person I am renting with?

No. That’s the beauty of Weekly Timeshare Rentals! We allow timeshare owners to list their properties for rent and travelers to find rentals and make rental requests while we manage the entire process. We ensure all parties are legitimate, all itineraries are correct and facilitate the rental through its completion. Only rentals made on Weekly Timeshare Rentals.com are covered by our Worry-Free Guarantee.

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When do I get my new itinerary?

Weekly Timeshare Rentals will email you your new itinerary once you have paid for the rental in full. Once payment is received, Weekly Timeshare Rentals verifies the confirmation with the resort and emails it to you. You will use this itinerary to check in at the resort. Payment not received within 48 hours of notification may be cancelled at any time.

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What happens if I get to the resort and there are problems with the reservation, i.e. it’s not in my name, the unit is not what I expected (view, bedrooms, etc)?

Weekly Timeshare Rentals will verify your itinerary confirmation is authentic and has the renter’s name on it, so any problems with the reservation are exceptionally rare. If you have not received your confirmation within 7 days of your order or you have any problems on vacation, you should contact us at our toll phone number: 1-888-910-4367. Once you have received the itinerary confirmation with the renter’s name on it, you are protected by our Worry-Free guarantee.

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Are there any other fees beyond the total price?

No, the total price includes everything.

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How do I know when to check in?

When you receive your reservation confirmation, it will have all the detailed information you need, including when and where to check in at the resort.

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What happens after I submit my order?

After submitting your order, Weekly Timeshare Rentals will send you 3 email messages. The first email will thank you for placing your order with Weekly Timeshare Rentals. The second email will be your order confirmation which gets sent within 48 hours. The last email will be your itinerary with all the resort details, including your name, which you will use to check in at the resort.

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When am I charged the full amount?

You are charged the full amount of the rental when Weekly Timeshare Rentals sends your reservation confirmation, which you will use when checking in at the resort. This is the last step in completing the rental.

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How do I list on Weekly Timeshare Rentals if I have points?

You must have a confirmed booked week in order to list your timeshare for rent on Weekly Timeshare Rentals if you have points, you will need to call your resort company and book a week at any resort you can. We suggest you book the best week possible at the lowest cost to you. Find out how to book the best week possible here.

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How do I list a floating week on Weekly Timeshare Rentals?

You must have a confirmed booked week in order to list your timeshare for rent on Weekly Timeshare Rentals. If you have a floating week, you will need to call your resort company and book a week at any resort you can. We suggest you book the best week possible at the lowest cost to you. Find out how to book the best week possible here.

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How do I list multiple timeshare weeks?

You must list multiple weeks one at a time using our Listing Wizard. If you are renting more then 10 timeshare weeks, please contact us for a quicker and easier way to list them all!

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What happens if my timeshare doesn’t get rented on Weekly Timeshare Rentals?

If your timeshare does not get rented within 21 days of the check in date then your listing will be considered “expired” and will be taken down from searches on Weekly Timeshare Rentals.

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How do I determine the most popular week to book?

These are suggestions and guidelines to determine popular resort weeks and seasons. This is for reference only as we suggest you contact your own resort company and/or your specific resort to find out what they suggest are the most popular weeks and best weeks to book.

Whether your timeshare is a fixed, floating, or point based timeshare, you will need to book a fixed week in order to list it available for rental on Weekly Timeshare Rentals. Once you have booked your week, see our FAQ on How to Rent Your Timeshare Week and use our Listing Wizard to create your rental listing in less than 5 minutes.

These are the most common areas where we have rental listings on Weekly Timeshare Rentals as well as the most popular seasons for these listings (in order of popularity):

• East Coast, North Florida, Midwest, Southern California (typically summer season)
• June through August
• US Mountain Areas (typically ski areas such as Colorado, Utah, California, Northwest, and New England)
• Week from Christmas to New Years & President’s Day
• December through February
• November and March
• Caribbean & Central America
• Week from Christmas to New Years & President’s Day
• Spring Break Weeks (usually in March)
• Easter Week
• December through February
• South Florida
• Spring Break Weeks (usually in March)
• Week from Christmas to New Years
• February
• Easter Week
• Hawaii
• Week from Christmas to New Years
• Week of Thanksgiving
• Spring Break Weeks
• Generally strong throughout the year
• Orlando
• Week from Christmas to New Years
• Week of Thanksgiving
• Spring Break Weeks
• Easter Week
• Generally strong throughout the year (except September and most of December)
• Las Vegas
• Week from Christmas to New Years
• Week of CES (Consumer Electronics Show)
• Generally strong throughout the year except 4th quarter of the year

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How do I set my rental price?

Owners choose the rental price they want to list for their timeshare unit. There are many things to consider when setting your rental price. Here are a few suggestions:

• Price your unit competitively. Resort operators have tremendous marketing power and list unsold inventory on their websites and through travel site like Expedia, Travelocity, etc. To compete with them you will need to set your rental price 30-50% less than “retail”.
• Check some resources online. Check out other prices at your resort on Weekly Timeshare Rentals to see your competition. You can also compare prices at the Timeshare User Group Marketplace where you can often find a unit comparable to yours being rented by other owners. Go to http://tug2.net/timesharemarketplace
• Know your bottom line. Many owners simply want to recover their annual maintenance fees and will price their unit accordingly. If you do this, you’ll be “priced to sell”, but remember that your price must include our fee of 15% or $75. A price of $1000 will yield you $850 (which is only charged if we find you a renter).
• Check your listing on our site and update it often. The marketplace is dynamic and prices change frequently. You can adjust your price online in the My Account section of the website or by calling us at any time. If you can’t check back often, consider setting an aggressive price from the beginning.

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What is the cost to list?

It's free to list your timeshare resort week on Weekly Timeshare Rentals - you just need to use our rental listing wizard, where in about 5 minutes, you will create an account and your rental listing. When it is rented, we collect a 15% commission (or a minimum fee of $75, whichever is greater) from the total sale, which we automatically deduct from your payment. Any information you provide to us will be kept confidential. There are no fees to create an account or rental listing… in fact we won’t even ask you for any billing information. Instead we’ll just send you a check when we have rented your timeshare resort unit.

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How do I edit my listing?

You can edit your active listings at any time in the My Account section of the website, which is located at the bottom of every page. On the My Account page, find your rental listing on the list and click the “edit” link. You can edit the room type, dates, and rental price.

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How do I delete my listing?

You can delete your active listings at any time in the My Account section of the website, which is located at the bottom of every page. On the My Account page, find your rental listing on the list and click the “delete” link.

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Can I list my unit if it is less than 7 days?

At this time Weekly Timeshare Rentals only accepts listings for 7 days only.

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Why do I have to have a fixed/booked week?

Renters on Weekly Timeshare Rentals expect to book specific weeks. In order to make Weekly Timeshare Rentals easy, convenient, safe and reliable for renters and timeshare owners, we have found that having a booked week in order to post a listing is more reliable and efficient for both parties.

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What if I no longer want to rent my timeshare after listing it?

If you no longer want to rent your timeshare, then please remove it by going to the My Account section of the website which is located at the bottom of every page, or by clicking here. Once in the My Account section, click on the “My Listings” tab, find your timeshare on the list, and click the “Delete” link.

If we notify you of a rental request and you no longer own the unit or don’t wish to rent your timeshare, then you must deny the rental request at the time of the offering. You cannot rent a timeshare that you do not have.

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What if I cannot confirm my rental via email?

If you cannot confirm your rental via email, please contact Weekly Timeshare Rentals and we will manually confirm the rental. Rental requests must be confirmed within 48 hours of notification or it is considered denied and the order will be canceled.

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As an owner, how am I protected from damage to my unit?

Renters must agree to Weekly Timeshare Rentals’s Terms of Service (TOS) in which they agree to abide by the resort rules and regulations including the promise to pay for any damages for which they are responsible. We maintain a credit card from each renter to allow for this eventuality. We also offer travel insurance to our renters, which includes damage protection.

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Can you send me payment/deposit before changing the name on the reservation?

Weekly Timeshare Rentals does not provide deposits or payment to owners until Weekly Timeshare Rentals receives the reservation confirmation from the owner with the renters name on it, at which time we verify the itinerary with the resort, then send the full rental amount to the owner. Owners who accept a rental are protected and covered by the Weekly Timeshare Rentals’s Worry-Free Guarantee and Terms of Service.

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Is my credit card information secure with Weekly Timeshare Rentals?

For all credit and debit card transactions, Weekly Timeshare Rentals uses Authorize.net. For information on Authorize.net's secure transactions see http://www.authorize.net/resources/fraudprevention/. Weekly Timeshare Rentals does not see or store your credit or debit card information.

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What is Weekly Timeshare Rentals’s fee and what does it cover?

Owners establish their rental prices and that is the fee charged to the customer renting a unit, plus a 6% service fee that covers all of Weekly Timeshare Rentals’s processing including credit card fees. Weekly Timeshare Rentals charges the owner a fee of 15% of the rental price (minimum of $75) if and when a rental transaction is completed using the service. This covers all logistics involved with the renting of timeshares. There are no other additional charges.

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When is my credit card charged for a rental?

A renter’s credit or debit card will be authorized when an order is submitted. The credit or debit card will be charged at the time the rental is confirmed and they receive their new itinerary. A valid credit or debit card must be authorized for this charge.

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Will I be charged if the owner does not confirm my rental?

No. While we authorize charges on your credit card when an order is placed, your credit or debit card will only be charged at the time the rental is confirmed and you receive your new itinerary. If your rental request is denied or if a confirmation is not received within 48 hours, then your credit or debit card will not be charged.

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What is a security code?

The security code is the last 3 digits on the back of your MasterCard, Visa or Discover Card, or the 4 digits on the front of your American Express Card.

We ask for the security code for your protection. We want to make sure that the person providing the credit card number is in physical possession of the actual card being used.

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Will my resort company charge me anything for renting on Weekly Timeshare Rentals?

No, your resort will not charge you a fee to use Weekly Timeshare Rentals. Please see your resort owner guide to review all applicable fees from your resort company such as maintenance fees and name change fees.

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When and how will I get paid when my unit rents?

As soon as we have received the renters new reservation confirmation with their name on it, we will process your payment. We process payments via an online bill pay system through The Huntington National Bank. This way the money is withdrawn from our account immediately and is equivalent to a cashier's check to the recipient. We will send you an email when this process begins and you can expect to receive your payment in 3-5 business days. If you haven't received your payment within 7 days of receiving your email confirmation, please contact us.

We can also process payments via Paypal which is faster but you will be subject to their service fee.

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